APPOINTMENTS DURING COVID-19

Please be aware that we are setting up telephone and virtual appointments to speak with our doctors. We are not accepting in-person registrations or visits at this time – please do NOT come in person to the clinic unless instructed to do so by one of our doctors or staff members. Our doctors are happy to refill prescriptions, review lab work, and provide assessments both by phone and by virtual appointment. Please call our clinic or register online through Medimap. Please be aware that our phone lines are busy as we work through these uncertain times. If you can’t get through, please wait a few moments and try us again. Alternatively, you can register online and our staff will call you to complete registration. Please read our “COVID-19 Patient Safety” page for information on what we are doing to protect our patients. We appreciate your understanding and patience.

WEB CHECK-IN

We are excited to offer the capability of web check-in. You can put your name on the waiting list from wherever you are. Our staff will then call you to set up a virtual or telephone appointment. Please visit Medimap to view our clinic wait time and to register online. Please note that web check-in availability is not guaranteed to open and may be turned off periodically during unusually busy or uncertain circumstances. Web check in is turned off once the clinic is at capacity for the day.

DOCTORS NEEDED:

We have opportunities for doctors for part/full time work/clinic ownership. Accommodating hours available. PHYSICIANS ONLY PLEASE CONTACT Dr. Lorne Verhulst at the clinic 250-592-8485.

Proudly serving the Victoria community since 1989, the Shelbourne Medical Clinic offers convenient walk-in medical care and family practices for urgent and routine health problems. You will find the clinic welcoming, comfortable and professional. Our walk-in clinic welcomes Victoria residents and out of town visitors.

The medical clinic is conveniently located beside the Hillside Mall. We are a short drive from downtown Victoria and the University of Victoria, and a short walk from Camosun College. We offer ample free parking and are easily accessible by car and public transport.

There will be a wait to speak to the doctor, you will be given an estimated time when we return your call the same day to speak about your medical concern confidentially.

 

Clinic News

APPTS DURING COVID-19 – PLEASE READ

Please be aware that we are setting up telephone and virtual appointments to speak with our doctors. Our doctors are happy to refill prescriptions, review lab work, and provide initial assessments both virtually and by phone. Please call our clinic or register online through Medimap. If you are experiencing respiratory symptoms (fever, cough, sore throat, difficulty breathing), please self-isolate. Please stay at home, unless in the case of an emergency, even if 811 has advised you to attend a clinic. You can call our clinic at 250-592-8485 so we can set you up with a telephone or virtual appointment with one of our doctors. We appreciate your understanding and co-operation.

This is certainly an emotional time, and while you may be healthy and without symptoms, social distancing is about protecting your loved ones, the elderly and those with compromised immune systems. If you do have symptoms (cough, fever, shortness of breath, etc), these could be symptoms of COVID-19, seasonal influenza or a cold. Either way, the safest approach is to isolate yourself for 14 days (the contagious period for someone with COVID-19). Alternatively, use the COVID-19 screening tool, found here.

As per the BC Ministry of Health and the Provincial Health Officer’s joint statement on March 12, we will not be providing sick notes during this time.

For ALL questions around coronavirus and COVID-19, please visit the BC Centre of Disease Control website or the Island Health website for the most up to date information. Thank you for respecting our staff’s time so that we can deal with the ongoing demand for other patients in this difficult time. We will continue to update our website as necessary, as things are frequently changing.

We have opportunities for doctors for part/full time work/clinic ownership. Please contact us.
We perform driver’s medical assessments on a walk in basis.
We regret, that due to the shortage of family physicians,  we no longer have family practices on site.

We are a same-day only point of access to primary care. We do not book appointments. Patients register either in person, or online, and are seen in the order in which they register. Please note, in the case of an emergency our MOAs may triage patients ahead of you.

 

Hours:

Please check the Doctors’ Schedule for details and closing times.

Monday to Friday: Open 8:00 a.m.

Saturdays, Sundays and Holidays: Open 9 a.m. .

We stop accepting patients when those who are registered will take until closing time to be seen. Closing times vary, please visit doctor’s schedule for current hours.

Evening hours vary depending upon availability of medical personnel.

Please visit Medimap to view our clinic wait times and to register online.

Location:

#150 – 3200 Shelbourne St., Victoria, B.C. (Corner of Shelbourne Street & North Dairy Road, beside Hillside Mall).

Tel: (250) 592-8485 Fax: (250) 598-2489

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